Welcome to Palak Naturals (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

  1. Use of Website
  • You must be at least 18 years old to use this website or place an order.
  • You agree to use this website only for lawful purposes.
  • Any misuse, hacking, or unauthorized access is strictly prohibited.
  1. Product Information
  • We make every effort to display accurate product descriptions, images, and pricing.
  • Product images are for illustration purposes only and may vary slightly.
  • We reserve the right to modify or discontinue any product without prior notice.
  1. Pricing & Payment
  • All prices are listed in Indian Rupees (₹) and are inclusive/exclusive of taxes as mentioned.
  • Prices may change without prior notice.
  • Payments are processed securely through authorized third-party payment gateways.
  • We do not store your payment or card details.
  1. Order Acceptance & Cancellation
  • Order confirmation does not guarantee acceptance. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.
  • Orders can be cancelled only before shipment.
  • Once shipped, cancellation requests will not be accepted.
  1. Shipping & Delivery
  • Delivery timelines are estimates and may vary due to external factors.
  • Palak Naturals is not responsible for delays caused by courier partners, natural calamities, or incorrect address details.
  • Risk of loss passes to the customer upon delivery.

(Please refer to our Shipping & Delivery Policy for details.)

  1. Returns & Refunds
  • Due to the nature of food and consumable products, returns are accepted only for damaged, defective, expired, or incorrect items delivered.
  • Refunds and replacements are subject to verification.

(Please refer to our Return & Refund Policy for complete details.)

  1. Health Disclaimer
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Results may vary from person to person.
  • Please consult a healthcare professional before consuming herbal or dietary products, especially if you are pregnant, nursing, or under medical treatment.
  1. Intellectual Property
  • All content on this website (logos, text, images, designs) is the property of Palak Naturals.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.
  1. User Content & Reviews
  • By submitting reviews or feedback, you grant us the right to use, display, or publish such content.
  • Offensive, misleading, or unlawful content will be removed.
  1. Limitation of Liability

To the maximum extent permitted by law:

  • Palak Naturals shall not be liable for indirect, incidental, or consequential damages.
  • Our liability shall not exceed the amount paid for the product.
  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

  1. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

  1. Governing Law & Jurisdiction
  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Indore/Madhya Pradesh.
  1. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.